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Return Policies

cabrinha-kiteboarding

Kitty Hawk Kites Return Policy

Happy Holidays! We love helping our customers because of that we are extending our return policy. If you buy anything between now and the first of the year you will have until January 31st to return it to us. Making your Christmas shopping experience easier and hassle free.

The team at Kitty Hawk Kites always wants our customers to be 100% satisfied! If you are unhappy with your purchase, please contact us and we will be more than happy to assist you with a return or exchange (subject to 25% re-stocking fee) within 30 days of purchase date.

Please, do not send returns without prior authorization. Unfortunately we are unable to accept returns of flown kites or other used merchandise unless there is a manufacturer’s defect. 

To contact us regarding a return or to get further clarification about our company policies, please email us at kiteboarding@kittyhawk.com or call us at (252) 987-2297.

Thank you!