Return Policies


Kitty Hawk Kites Return Policy

The team at Kitty Hawk Kites always wants our customers to be 100% satisfied! If you are unhappy with your purchase, please contact us and we will be more than happy to assist you with a return or exchange (subject to 25% re-stocking fee) within 30 days of purchase date.

Please, do not send returns without prior authorization. Unfortunately we are unable to accept returns of clearance items, flown kites or other used merchandise unless there is a manufacturer’s defect. 

To contact us regarding a return or to get further clarification about our company policies, please email us at or call us at (252) 987-2297.

Returns should be sent using the appropriate address for the carrier.

Kitty Hawk Kites
24502 Highway 12
Rodanthe, NC 27968

Kitty Hawk Kites
PO Box 94
Rodanthe, NC 27968


Thank you!